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Interlibrary Loan
Introduction
In addition to receiving continuing education credit, this course meets the ILL certification requirement that makes your library eligible for ILL reimbursement. To start the course click on Interlibrary Loan Basics. Follow the links at the top or bottom of each section to move on to the next. If you need to take a break while taking the course, simply return to the table of contents and click on the section you need to go to next. Once there you will once again be able to follow the class through to the end. When you follow a link to an exercise or another Internet website, another window will open. To get back to where you were, simply close the window.
Main Menu
- Basics
What is it? Why do we offer this service? What is the job of the Interlibrary Loan librarian? What are some of the costs associated with ILL? - Protocols
What is this? Why do we have protocols? And where can I find them? - Process
- Reference Interview
- Search Process
- ILL Forms
- Placing and Processing a Request
- Mailing the Item Back
- Forms
ALA, LaserCat, and Web-based ILL forms. - Policies
Why have them? And what should be included in a typical policy? - Nitty, Gritty Details
A quick exploration of packaging, postage, etc. - Responsibilities of the Borrowing Library
What is expected of the borrowing library? - Responsibilities of the Lending Library
What is expected of the lending library? - Special Issues
- Copyright Compliance
- Patron Privacy Issues
- Record Retention
- Performance Targets for ILL
- ILL Reimbursement
- ILL Resources
- Self-Assessment Tool
Test your knowledge. How well do you know Interlibrary Loan? - Evaluation
Help us improve this course.








